Terms & Conditions

1. I confirm that i understand the nature of the activity I wish to undertake and I accept that, despite Flatout Factory taking all reasonable precautions, damage or injury may occur. I accept these risks and undertake the activity solely at my own risk.
2. I hereby confirm that I am mentally and physically fit to take place in the activity. I am not taking, or under the influence of. any drugs (prescribed of otherwise), alcohol, or any other substance that may impair my ability to take park, and i understand not to consume such substances during or prior to participating in the activity. I do not suffer from, and have no medical history of, any condition that could affect my ability to take part in this activity.
3. I confirm that I am competent to drive the type of vehicle (i.e. manual/auto) which i will be using for the activity, and that I hold a valid road driving or race licence for the type of vehicle I intend to drive. I understand that if a full valid driving licence cannot be produced at sign-on, a driving competency check will be performed by a Flatout Factory representative prior to commencement of the activity, and that failure to demonstrate driving competency will result in Flatout Factory being unable to provide the activity. There is a £20 surcharge for this test and insurance cover.
4. I confirm that I will promptly comply with all instructions and directions given by the organisers, instructors and any other representative of Flatout Factory at all times whilst attending at the venue. I understand that, in the interests of safety, failure to comply with instructions or driving recklessly or dangerously may result in immediate termination of the activity without refund or replacement.
5. If the activity involves the use of a Flatout Factory vehicle, I understand that I am liable for the first £500 of any accident damage caused to the vehicle under my control. A £10 accidental damage waiver can be paid on the day to cover this.
6. If the activity involves the use of your own vehicle, you accept that damage to your vehicle is an inherent risk of participation in motorsport activities and that Flatout Factory can accept no responsibility or liability for any damage so incurred. I understand that Flatout Factorys insurance dose not cover any damage to my vehicle, and that Flatout Factory recommend participants take out their own track insurance if cover for damage to the participants vehicle (whether controlled be me or any other person).
7. I agree to comply with Health and Safety regulations at the venue. I agree to wear a seat belt or harness at all times whilst in a vehicle at the venue, and a helmet at all times whist in a vehicle on the circuit.
8. Neither Flatout Factory or any instructor, employee, company or organisation connected with the event (each a 'Relevant Person') shall be liable for any injury, loss, damage, claims, costs, expenses or demands suffered directly or indirectly by me as a consequence of my attendance at or participation in this activity. Nothing in these terms shall exclude any Relevant Person's liability for personal injury or death caused by its negligence.
9. Flatout Factory and its media partners may take photographs and/or video footage of me during this event and Flatout Factory may use such photographs or footage (including my likeness and image) for future promotional, marketing and publicity purposes in any media worldwide without notification or payment.
10. Any material filmed or recorded by me at the venue is for personal use only and is not for broadcast (whether for commercial reasons or otherwise) on any public transmission media anywhere in the world.
11. If you wear a FF helmet for your experience you will be required to wear a balaclava or hair net for health and hygiene reasons (Helmets are requiered to be worn on all passenger lap experiences and during all upgrade package experiences). You are welcome to bring your own or purchase a balaclava on the day for minimal cost from the venue. Whilst we do sanitise helmets on a daily basis this will give you a protective barrier from other peoples germs / head lice etc. These will be your property and can be kept for future use either with us or at other driving experiences / karting etc.
12. Cancellation policy. Flatout Factory operate a 7 day cancellation policy. If you have booked an experience and cancel within this time or fail to show on the day of the event then your voucher will be deemed as having been used. This policy has been put in place because FF keep numbers or attendees of events low to ensure that you get the best possible experience possible, high numbers of last minute cancelations and no shows put the events viability at risk. If you cannot make an event for any reason please give as much notice as possible and email us at info@flatoutfactory.com We will endeavor to help where ever possible.
13. Rebooking policy. Flatout Factory can change your event booking to another date provided this is done outside of the cancelation policy time window. In all instances your voucher must still be in date for the date you wish to rebook for. All customers are eligible to change the date once. Further date changes are subject to a £10 administration fee.
14. Voucher extensions. Under certain circumstances Flatout Factory can extend the expiry date of experience vouchers. If you require a voucher extension then please contact us as soon as possible to see what may be possible. Any voucher extensions are subject to a £20 per attendee admin cost.
15. Driving experiences held at Brands Hatch require drives to be 18 and over and to hold a full driving licence.
16. Bank Holidays incur the same restrictions and any additional charges as weekend